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Refund Policy

Refund Policy:

We take extra care in quality but if customers are still not completely satisfied with your purchase, customers may return the product with valid reason. We at gladly accept returns within 7 days from receipt of merchandise. All refunds will be for the paid price less shipping & handling charges. Please note that before dispatching any order, we record measurement part of the dress and keep them in record so that if any misfit case arises we first investigate it by checking measurements from our database

We do not accept returns, or exchanges of custom orders unless/otherwise they are sent incorrect, defective or not fit accordance to the size ordered. Please know that you must provide us a written record of the reason for return or exchange within 48 hours of receiving the item. Oversize, perishable or hazardous-material items cannot be returned. Items that have been worn, ironed, steamed or washed will not be accepted as returns or exchanges. Outfits that have any stains, emit, body odours or perfume scents, have any kind of iron marks or water stains will not be accepted for returns or exchanges.

All returned items must be returned to our office in Pakistan at customer’s own expense and customer’s own responsibility

Any custom made orders (Apparel with unusual sizes) and special orders like flowers, cakes, mithai are not refundable at all.

If you are ordering flowers, cakes, mithai and you wish to change or cancel your order, you should notify us within 1 hour of order being placed.

A minimum of 15% handling fee will be charged for all refunds and exchanges

Please send the merchandise to:


Please read Terms and Conditions for more details